Return & Refund Policy

At Best Vibes, customer satisfaction is our priority. We offer Refunds or Replacements only if the product is received in a damaged condition. Please contact us within 14 days of delivery.

To be eligible for a Refund or Replacement, please ensure:

✅ A clear, continuous unboxing video is recorded from the moment the sealed parcel is opened.

✅ The damaged product is clearly visible in the video.

✅ The claim is reported within 14 days of delivery.

Why is an unboxing video required?

It helps us verify transit damage fairly and ensures a smoother and faster resolution for our customers

Please Note:

❌ Claims without an unboxing video or based only on photos/videos taken after the parcel has already been opened may not be eligible for a refund or replacement.

❌ Returns or refunds are not accepted for reasons such as change of mind, not liking the product, or ordering by mistake.

Support Email: support@bestvibes.in